Feedback & CSAT
Capture real feedback.
No boring forms.
Replace low-conversion email surveys with interactive AI voice calls. Swaram gathers nuanced feedback, NPS scores, and identifies unhappy customers instantly.
Higher Response Rates
People ignore emails but answer phone calls. Achieve up to 45% completion rates compared to the 2-5% industry average for text surveys.
Qualitative Insights
Don't just get a rating out of 5. Swaram asks open-ended follow-up questions to understand the "why" behind the score.
Detractor Escalation
If a customer gives a poor rating or expresses frustration, Swaram instantly alerts your retention team or transfers the call live.
Start listening to your customers
Deploy Swaram CSAT today and unlock deep insights into your customer experience.