Customer Support

Zero wait time.
In 12 Indian languages.

Automate Tier-1 customer support. Swaram AI voice agents answer instantly, resolve common queries, and seamlessly escalate complex issues to human agents.

24/7 Availability

Never miss a customer call, even on weekends or holidays. Provide instant responses around the clock without scaling your headcount.

65% Deflection Rate

Swaram handles FAQs, order status, booking confirmations, and basic troubleshooting, deflecting up to 65% of volume from human agents.

Smart Escalation

When a query requires human empathy or complex resolution, Swaram does a warm transfer to a live agent with full context.

Transform your support center

Our clients see dramatic improvements in both operational efficiency and customer satisfaction within the first 30 days of deployment.

Drop Average Handling Time (AHT) by 40%
Eliminate queue wait times entirely
Scale instantly during peak traffic spikes
<3s
Wait Time
₹12
Cost per Resolution
12
Languages
90%
CSAT Score

Built for modern support workflows

CRM Integration

Native sync with Zendesk, Freshdesk, and Zoho.

Order Status API

Connects to your DB to fetch live order updates.

Multi-language Switch

Detects caller language and switches mid-sentence.

Call Transcripts

Full text transcripts pushed to your ticketing system.

Ready to upgrade your support?

Deploy Swaram today and see the impact on your wait times immediately.