Case Study · Logistics Delivery
NDR resolution jumped to 68%.
Saving thousands in RTO.
How an Ernakulam-based 3PL provider used Swaram AI to instantly contact customers upon a failed delivery attempt, recovering packages that would have otherwise been returned to origin.
68%
NDR resolution rate (up from 28%)
₹4
Cost per NDR call
-40%
Reduction in RTO logistics cost